Our Office » Patient Rights and Responsibilities

This facility and medical staff has adopted the following list of patient rights and responsibilities. This list includes, but is not limited to:

PATIENT RIGHTS

  • Impartial treatment without regard to race, color, sex, national origin, religion, handicap or disability.
  • Considerate and respectful care at all times and under all circumstances.
  • Knowledge of the name and professional status of those caring for you.
  • To receive information from the surgeons about your diagnosis, treatment plan and prognosis to the best of the physician’s knowledge.
  • To participate actively in decisions regarding your medical care.  To the extent permitted by law, this includes the right to refuse treatment.
  • Full consideration of privacy concerning your medical care program.  Case discussion, examination and treatment are confidential and should be conducted discretely.
  • To be informed that Advanced Directives cannot be honored at this facility and to be advised that should an unexpected life threatening event occur, the patient will be transferred to a facility that will honor this directive.
  • Confidential treatment of all communications and records pertaining to care.  Written permission shall be obtained before medical records can be made available to anyone not directly concerned with your care.
  • Responsible responses to any reasonable request for service.
  • To leave the facility even against medical advice.
  • To expect reasonable continuity of care.
  • To be advised if the physician proposed to engage in or perform experimentation affecting your care or treatment and the right to refuse to participate in this activity.
  • To be informed of the continuing health care requirements following discharge from the center.
  • Examine and receive and explanation of a bill for service, regardless of the source of payment.
  • To report any comments concerning the quality of care provided to you and expect follow-up on your comments.

PATIENT RESPONSIBILITIES

  • To provide accurate and complete information concerning his/her present complaints, past medical history and other matters relating to their health.
  • To notify us of the existence on an Advances Directive (e.g. a living will) as those cannot be honored at this facility.
  • To make it known whether he/she clearly comprehends the course of treatment and what is expected of him/her.
  • For keeping his/her appointment and notifying the facility if unable to do so.
  • To provide a responsible adult to drive them home and stay with them 24 hours after surgery.
  • For assuring that the financial obligations of their care is fulfilled as promptly as possible.
  • For being considerate of the rights of other patients and facility personnel.

FEEDBACK
Our goal is to provide the best surgical experience possible while in our Ambulatory Surgery Center. Patients, families or visitors have the right to express complaints or concerns about any aspects of their care of experience with our ASC.  Please be assured that expressing a complaint or concern will not compromise your care. Concerns may be directed to any facility staff or to me. You may mail your comments to Lisa Lynn Sowder, M.D.,1101 Madison Street, Suite 1101, Seattle, WA  98104Or email me at lsowder@madisonplasticsurgery.net or give me a call at (206) 467-1101.